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Frequently Asked
Questions
How long after payment will my order ship?
All orders ship within 2 - 3 business days.
How will I be notified that my order has shipped?
You will receive an e-mail notification once your order has shipped.
What do I do if I never receive my order?
If for some reason your order has not arrived, please contact us at 1-844-472-4373 or e-mail shop@sageSE.com.
If my item is lost in transit what should I do?
If you have reached out to the carrier and determined an item is lost in transit please contact us at 1-844-472-4373 or e-mail shop@sageSE.com.
What if I decide I do not like or need the product?
You have 30 days to return a non-defective item. Please follow this link for more information on how to process your return. https://shop.sagese.com/policies/refund-policy.